Position Responsibilities:

• Lead, coach, and mentor a team, providing developmental opportunities to enhance employee performance and expand capabilities.
• Oversee project/program on-time delivery, profitability, and client value. Ensure project teams are executing as planned by monitoring high-level progress and major deliveries. Determine options and appropriate actions to ensure and improve project performance.
• Define project/program setup and strategy, identify resource requirements and constraints for implementation project, approve estimates and develop high-level integrated project plans including critical path. Support sales team in contract negotiations ensuring implementation client commitments are realistic.
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
• Maintain a positive, results oriented work environment, building partnerships with direct reports, local and regional teams, and across the global organization.
• Coordinate training opportunities for the team with the training department (e.g. schedules, facilities, materials), and activities related to career development and knowledge sharing sessions
• Work with local team and regional and global colleagues to continuously review lessons learned, identify process improvements, and implement best practices.
• Collaborate with regional leadership to plan, manage, prioritize, and optimize resources to achieve organizational goals and objectives. Make hiring decisions.
• Possess the ability to accomplish results through employees who exercise significant latitude and independence in their assignments. Actively involved in daily operations only when required to meet schedule or resolve complex problems.
• Demonstrate a commitment to personal learning and development. Seeking feedback and proactively improving skills and knowledge.
• Foster innovation by exploring new opportunities and solutions, thinking beyond current practices, and approaching work problems with creativity and novel approaches.
• Possess strong analytical skills, including the ability to collect, organize, synthesize, and analyze data to develop conclusions and recommendations.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future.

Basic Qualifications (Required Skills/Experience):

• Minimum of 3 years of experience in a project or program management leadership role
• Minimum of 2 years of experience leading a team as a direct supervisor.
• Excellent verbal and written communications skills in English.
• Minimum of 2 years of experience in complex software project/program management implementation, configuration, and delivery, using agile development methodology.
• Ability to travel 20% of the time.

Preferred Qualifications (Desired Skills/Experience):

• Minimum of 5 years of experience in complex software project/program management implementation, configuration and delivery, using agile development methodology.
• Skilled in advising a team regarding tasks, projects and operations. Excellent interpersonal abilities.
• 4 years working with external corporate clients.
• 2 years of experience in the aviation industry.
• Bachelor’s degree in Business Administration, Computer Science, other technical computing or business discipline, or an equivalent combination of education and experience.